COVID-19 Patient and Visitor Information
Your Safety is Our Top Priority
Patient and Visitor Information
Lower Bucks Hospital used universal masking as an effective tool to prevent transmission of COVID-19 when the virus was prevalent in the community, and the possibility of severe complications and consequences of infection was high.
As of Wednesday, July 19, 2023, employees and visitors will no longer be required to wear masks in hallways, lobbies, clinical, and waiting areas. This decision is based on data showing sustained lower levels of COVID-19 activity and the availability of vaccines to protect against serious complications.
This careful and thoughtful decision is made in collaboration with our Infectious Disease specialists, clinical teams, and peer health systems with guidance from the State Department of Health and Centers for Disease Control and Prevention.
Lower Bucks Hospital remains an environment welcoming to those choosing to mask, and masks will remain widely available.
Lower Bucks Hospital experts continually assess the level of risk due to SARS-CoV-2 and seasonal respiratory viruses as they evolve. We will update these guidelines accordingly.
- Please follow the guidance listed above and respect the instruction and guidance of unit or department staff.
Inpatient Visiting Hours:
2:00 p.m. – 8:00 p.m. daily
Visitation Guidelines: What to expect
We understand the importance of visiting friends, family and loved ones in the hospital. While you are with us, please follow these visitation guidelines for everyone’s safety:
How many visitors are allowed?
Each inpatient is permitted to have one visitor or one support person per day unless approved by the nursing supervisor.
However, there are some exceptions:
End-of-life patients, preparation for surgery, or family consultation with the medical teams.
Senior Behavioral Health
How many visitors are allowed in Senior Behavioral Health?
We are permitting one visitor per patient at a time in Senior Behavioral Health and Adult Behavioral Health.
What are the visiting hours in Senior Behavioral Health and Adult Behavioral Health?
Tuesday and Friday
- 4:00 p.m. to 6:00 p.m.
Emergency Department
How many visitors are allowed in the emergency department (ED) ?
Currently, we are allowing one visitor or one support person per patient in the ED.
When can I visit my loved one in the emergency department (ED) ?
You can visit your loved one in the ED, 24 hours a day, 7 days a week.
What else should I know about the ED?
Once in the ED, visitors must remain in the patient’s room throughout the visit, except when directed otherwise by hospital staff.
Surgical and outpatient medical appointments
Can I accompany my loved one to an outpatient visit? Yes, one visitor or support person is permitted to accompany a patient during their outpatient office visits or for testing. In some testing locations, you may be asked to wait in a waiting area if space is restricted.
How will I know when my elective surgery is going to be rescheduled? If your elective surgery has been postponed, your surgeon’s office will reach out to you to reschedule. Thank you for your patience.
Can I postpone my surgery? And if I do, what are the risks of putting it off? It is important that you discuss this with your doctor so you can make an informed decision based on your medical condition.
General Guidelines
- Visitors to the hospital must obtain a visitor pass from the information desk in the main lobby.
- Visitors are expected to respect the established visiting guidelines of each clinical area.
- Visitors are to adhere to the screening protocol where temperature is taken and recorded. If visitors are experiencing any symptoms like fever, cough, etc., they will not be allowed into the hospital.
- Lower Bucks Hospital is a smoke-free campus. We ask that all visitors refrain from smoking while on our campus.
- We request that visitors be sensitive to the needs of other patients and families by speaking softly, showing consideration to all, and respecting individuals around them.
If you have questions or concerns, please contact Security at (215) 785-9409 and they will do their best to assist you. Please note, visitors who don’t comply with these rules will be asked to leave the premises.
Whom to call with COVID-19 questions
We understand you may have questions about the vaccine, and you may have some concerns as well. We will continue to provide accurate, up-to-date resources and guidance from the State Department of Health as well as the Centers for Disease Control. We also encourage you to talk to your own primary care clinician about whether vaccination is appropriate for you.
If you have concerns or questions about COVID-19 or are exhibiting respiratory symptoms, please contact your primary care clinician.
Additional resources
- CDC Travel Guide
- CDC Situation Summary
- Pennsylvania Department of Health
- New Jersey Department of Health
- Delaware Department of Health
Pfizer and Moderna vaccine FAQ and information
Read these facts sheets to get answers to your frequently asked questions about the Pfizer and Moderna COVID-19 vaccines: